For more information visit Can I get the Tax Free Refund, or VAT return for tourists?Yes, we can apply a VAT return for tourists shopping online if they are non-EU residents.
The person who picks it up must indicate the order number and buyer's name. To take advantage of this free service please ensure you print the label from “STEP 2” below, not “STEP 1”.If your item is faulty or breaks please contact us on If you decide you don’t like a purchased item for any reason then you can make a return using our 2 step returns process:We are always working to improve the ease of our returns systems and are developing a more seamless system. Return your online purchase | PULL&BEAR
Finally, they will have to show ID and sign for the delivery. If it has not left the warehouse yet, you may cancel it and make a new purchase with the correct delivery method. Opt for cropped, slouchy trousers, cargo trousers, or flared trousers, with an elasticated waist or with darts. If it becomes available again within 15 days we will send you an e-mail to let you know. Just search for the friend’s name in the Customer section and click on Confirm Purchase.
Using a personalised link that you will receive as part of your order confirmation email you will have real time oversight into your order and be able to see every stage of the process as it makes its way to you!We offer an extensive range of shipping options based on different service levels and locations. After verifying that the card is secured under the SEC system, the system will contact the card's issuing bank so that the buyer can authorise the purchase.
How can I place an online order? Both at online and physical stores of Pull & Bear. The terms and conditions state that customers can only make a certain number of referrals in a 24 hour period and within a year. Drop it off at any shop offering CollectPlus services – you can find a map of the closest shop offering the CollectPlus service by entering your postcode into the “find a store” search bar at the top of this We do not currently have an International returns provider, but it’s something we are working on!In the event that your item is defective and does need to be returned then after our agreement we will need you to organise and pay for this via a tracked service back to our UK warehouse. Choose your market and language to visit the PULL&BEAR website. If the order was delivered to your home address, you can return it via the usual methods: home collection, postal return or in-store return.
For the last option, take the item(s) you want to return, along with the electronic or paper receipt, to any Pull&Bear store in the same market where you made your purchase.HOW AM I REIMBURSED FOR THE PURCHASE AMOUNT WHEN I MAKE A RETURN?It depends on the return method. "Once you’ve entered your information, check that it’s correct and click "Confirm. I’m sorry if it’s changed since your friend signed up. ).It may be useful if you are not always at home and/or there is not a Pull&Bear store near your home.Take your order and purchase receipt in electronic or paper format to any Pull&Bear store in the same market where you made your purchase.The easiest way to return an item purchased online is to take it to a store in the same market and show your passport and purchase receipt.The easiest way to return an item is to take it to a store in the same market and show your purchase receipt.Bring the items you wish to return to your closest drop point and show the QR code that we’ll send you by email once you’ve requested the return on your phone. When the order leaves our warehouse we will send you an e-mail with the courier information.What happens if I'm not at home when the order is delivered?If you are not home when the order is delivered, the courier will leave you a reminder slip with their contact information.You can also call the courier directly and give them the order tracking number to arrange a delivery date.A Drop Point is a place where you can pick up your order that is not your home or a Pull&Bear store (for example, a petrol station, a news stand, etc. If you do not receive the e-mail, contact our Customer Service department.In the case that you placed the order as a guest, you can track the status and manage the order from the confirmation email.If you placed the order as a Guest, you can cancel the order form the confirmation email.PULLANDBEAR.COM only sells items in perfect condition, so in the exceptional case that you receive a garment with a defect, contact our If you were to, accidentally, receive an item that you did not order, please contact our All the information you share with us is private and confidential within Grupo Inditex and used to draw up, fulfil and carry out the purchase, attend to requests and provide you with information about products.
However, we are working on it and it will be available soon.Our loyalty scheme is open to anyone who creates an account with us. Visit PULL&BEAR and we’ll give you all the details on how to return items for free. We will automatically cancel the gift card and you may destroy it.The deadline for all returns is 30 calendar days from the delivery date.Yes.
It normally takes 3-5 days for us to receive the return and 24 hours to process it.Please note that if your original order included a shipping charge, this will not be refunded if you have chosen to return your item (unless otherwise stated).
If you choose Klarna Rechnung as the payment method, you have the possibility of paying for the order within 14 days, via bank transfer. If it has not left the warehouse yet, you may cancel it and make a new purchase.